Cookie Policy

1. What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about user behavior and preferences.

FrConnect uses cookies and similar technologies to enhance your experience on our platform, improve our services, and ensure the security of our invite-only ecosystem.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the basic functionality of our platform and cannot be disabled. They include:

• Authentication cookies to maintain your login session
• Security cookies to protect against unauthorized access
• Load balancing cookies to ensure optimal performance
• Session management cookies for platform functionality

2.2 Functional Cookies

These cookies enhance your user experience by remembering your preferences:

• User interface preferences and settings
• Dashboard layout and customization choices
• Language and regional settings
• Accessibility preferences

2.3 Analytics Cookies

We use analytics cookies to understand how users interact with our platform:

• Usage patterns and feature adoption
• Performance metrics and error tracking
• Platform optimization data
• User journey analysis for service improvement

2.4 Security Cookies

These cookies help us maintain the security of our invite-only platform:

• Fraud detection and prevention
• Suspicious activity monitoring
• Access control and authorization
• Audit trail maintenance

3. Third-Party Cookies

We may use third-party services that set their own cookies to provide functionality or analytics. These may include:

• Cloud infrastructure providers for platform hosting
• Security services for threat detection
• Analytics providers for usage insights
• Communication tools for customer support

These third parties are bound by strict data processing agreements and must comply with our privacy and security standards.

4. Cookie Duration

We use both session cookies and persistent cookies:

4.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They are used for essential platform functionality and security.

4.2 Persistent Cookies

These cookies remain on your device for a specified period or until you delete them. They are used to remember your preferences and improve your experience across sessions.

5. Managing Your Cookie Preferences

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View and delete existing cookies
• Block cookies from specific websites
• Block third-party cookies
• Clear all cookies when you close your browser
• Set your browser to notify you when cookies are being set

5.2 Platform Settings

Within the FrConnect platform, you can manage certain cookie preferences through your account settings. However, disabling essential cookies may affect platform functionality.

5.3 Impact of Disabling Cookies

Please note that disabling certain cookies may:

• Prevent you from accessing certain features
• Require you to re-enter information repeatedly
• Affect the security of your account
• Reduce the overall functionality of the platform

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending notifications through the platform (for material changes)
• Email notifications to registered users (for significant changes)

7. Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

For technical questions about cookie management or platform functionality, you can also reach our support team at support@frconnect.com.